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Sunday, 16 December 2018

Error User Account Lock or Disable

Multiple new user getting error Account is locked or disabled .

Application Integrated with WNA authentication .

we have check user account in AD, there use account is active and unlock state.

later we check the user login ID and sAMAccountName is different.

actually if user name is more than 20 Character  then AD is not supporting the long login ID so Identity management team have change the logic Like user first name dot(.) user last name first character.

We have updated the user sAMAccountName with   user login name, after that every user who have log name(more than 20 Character ) they able to access the application successfully.

Issues : user login the system with user id which is different from sAMAccountName, user requesting the application and OAM searching the user in AD with user login ID which is not match with any user sAMAccountName so its throw the error user account is locked or disabled .

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